![]() After copying one file and restarting Word, if the “Word Cannot Open this Document Template” reappears, then you found the problem add-in.Begin to copy one file that you moved from one of the two “Startup” directories back to the proper “Startup” directory and restart Microsoft Word.Use the following steps to find the problem add-in Once the add-ins have been removed, and the “Word Cannot Open this Document Template” error has disappeared, it is time to find the add-in that is causing the problem. If it does, continue to the next section.įind the Add-in That Causes the “Word Cannot Open this Document Template” Error ![]() Restart Word to see if the “Word Cannot Open this Document Template” error disappears.Move all files that are located in the above directory to another location on your hard drive.Next, open the following folder: “Documents and Settings\ username\Application Data\Microsoft\Word\Startup” – replacing username with the name of your log in name.Move all files that are in the “Startup” directory to another location on your hard drive.Program Files\Microsoft Office\Office\Startup Program Files\Microsoft Office\Office10\Startup Program Files\Microsoft Office\Office11\Startup Program Files\Microsoft Office\Office12\Startup Program Files\Microsoft Office\Office14\Startup The table below shows the location of the folder. Open the “Startup” folder for your version of Microsoft Office.Close all Microsoft Office applications that are currently running.To help find the troublesome add-in use the following steps: Temporary Remove the Microsoft Word Add-ins Word Cannot Open this Document Template During Word StartupĪs I mentioned above, the error is caused because an add-in is not compatible with Microsoft Word. The issue has to do with the compatibility of an add-in with Microsoft Word, and the steps below outline how to solve the problem. I have encountered other Word errors in the past, and while this error may not happen all too often, but when it does a similar problem can also produce other error messages when Word is started. ![]() There may be times when you start Microsoft Word you encounter the error: “Word cannot open this document template template name“. ![]()
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